CaritaHub's CCMS module is built for the realities of community case management — multiple agencies, complex referrals, high caseloads, and the need to make sure no senior is missed.
Manage every case from first referral through to case closure. Track progress across multiple services, coordinate handoffs between agencies, and maintain a complete record of every interaction.
CaritaHub connects with Singapore's ILTC Members Gateway, so data flows between systems without manual re-entry. Compliance and reporting are part of how the platform works, not an afterthought.
CaritaHub's multi-agent AI system scores every client across three domains: Clinical (40%), Functional (35%), and Psychosocial (25%). Each client receives a composite risk score — Low, Moderate, High, or Critical — with suggested escalation steps. Human sign-off is required for every care plan change.
Conduct MMSE, GDS-15, SPPB, and other assessments through natural conversation rather than manual forms. The AI generates a structured clinical report automatically.
Every call, visit, and interaction is documented in a structured, searchable format. The full case history is always accessible.
The AI helps prioritise incoming cases based on risk signals, so your team's attention goes where it's needed most. All recommendations require human review.
Generate tailored reports for management, clinical teams, families, and regulatory bodies — all from the same data, formatted for who needs to see it.